Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping fees will be calculated based on your order weigh. You can see the calculated price right after you have checked out and entered your delivery address.

Which payment methods are accepted in the Online Shop?

All major credit cards are being accepted by our secure payment system.

How long will delivery take?

We offer 3 different types of shipping methods:

  1. Standard USPS Priority Mail – Takes 1-3 business days depending how far you are located from where we are shipping from.
  2. Express UPS 2 Day Air – Delivery by 10:30 AM or 12:00 PM of the second business day to most commercial destinations in the U.S.
  3. Express FedExp 2 Day Air – Delivery by 4:30 PM in 2 business days to most areas (by 8 PM to residences).
How secure is shopping in the Online Shop? Is my data protected?

We are using only the most advance payment system for online shops. You can be assure that your personal data is being kept with high security protocols.

What exactly happens after ordering?

Right after you place your order and make payment, we will receive the information and start working on it. You will get an email confirming that. For every update with your order you will receive an email and the update will be posted in your Real Boys Toys store account.

Do I receive a receipt for my order?

You bet! We will email it to you right after you place the order and complete making the payment.

Email us in case you need a taxable invoice.